At Kapel Dollclothes, each piece is handmade with care and often made to order. Below you will find all the details regarding our shipping timelines, carriers, costs, and international delivery.

Processing Time

• Ready-to-ship items are usually dispatched within 3–5 business days.
• Custom or made-to-order pieces may take up to 10–14 business days, depending on complexity. You will receive an estimated timeline during order confirmation.
• Orders are not processed on weekends or public holidays.
• Total delivery time 15-25 days

Shipping Locations
We ship worldwide. Our most frequent destinations include:

• United States
• Canada
• United Kingdom
• Germany, France, and other EU countries
• Australia and Asia-Pacific

If your country is not listed at checkout, please contact us before placing your order.

Shipping Carriers
Orders are shipped via trusted carriers such as:

• International: USPS, Deutsche Post, La Poste, or your national service

You will receive a tracking number once your order is dispatched.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, order weight, and shipping method. We offer:

• Standard international shipping
• Expedited delivery (upon request, additional cost)

Customs & Import Taxes

• International buyers are responsible for any customs duties, VAT, or import taxes that may apply in their country.
• We are not responsible for delays caused by customs processes.