© 2025 Elena Kapel
Privacy Policy
Welcome to Kapel Dollclothes. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or otherwise interact with our business.
We are committed to protecting your privacy and handling your information in a transparent and secure way, in accordance with applicable laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other data protection laws.
1. Data Controller
The data controller for this website is:
Kapel Dollclothes
Email: kapeldollclothes@gmail.com
Website: kapeldollclothes.com
If you have any questions about this policy or your personal data, please contact us.
2. Information We Collect
We collect the following categories of information when you use our site:
2.1. Information You Provide Directly
- Name, email address, phone number, shipping and billing addresses.
- Order details (product, size, quantity, date, payment method).
- Messages and emails you send us.
- Feedback, testimonials, product reviews.
2.2. Payment Information
- We do not process or store your credit card or banking information directly. All transactions are securely handled by third-party payment processors such as PayPal or Stripe, in accordance with PCI-DSS standards.
2.3. Automatically Collected Information
- IP address, browser type, device model, operating system, referring URLs.
- Site behavior: pages visited, time spent, cart contents.
- Cookies and pixel tags (see Section 5).
2.4. Social Media & Integrations
If you interact with us via platforms such as Facebook, Instagram, or Pinterest, we may receive personal data in accordance with their privacy settings and policies.
---3. Legal Basis for Processing (GDPR)
We process your data based on one or more of the following:
- Your consent (e.g. newsletter subscription).
- To fulfill a contract (e.g. fulfilling an order).
- For our legitimate interests (e.g. fraud prevention, marketing analysis).
- To comply with legal obligations (e.g. tax, accounting, recordkeeping).
4. How We Use Your Information
We use your personal data to:
- Fulfill and ship your orders.
- Respond to your messages and inquiries.
- Send order confirmations and shipping updates.
- Customize and improve your shopping experience.
- Provide customer support and process returns/refunds.
- Send promotional emails (if opted in).
- Conduct business analysis and website improvements.
- Detect fraud, abuse, or illegal activity.
- Comply with applicable laws and legal obligations.
We do not use your personal data for profiling or automated decision-making.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality and analyze website usage:
- Essential Cookies– to operate the shopping cart, login sessions, and checkout flow.
- Analytics Cookies – via Google Analytics and others to understand behavior and traffic patterns.
- Marketing Cookies – to track visits and retarget visitors with ads (e.g. via Facebook Pixel, Pinterest Tag).
You can disable cookies through your browser settings or through opt-out banners where required by law (e.g. in the EU).
6. Data Sharing and Third Parties
We may share your personal data only with trusted third parties for the following purposes:
Payment Processors (e.g., PayPal, Stripe) Secure transaction processing
Shipping Providers (e.g., USPS, UPS) | To deliver your order
Email Marketing (e.g., MailerLite, Klaviyo) To send you newsletters and updates
Website Hosting & CMS (e.g., Tilda, Shopify, Webflow) Hosting our platform
Analytics Tools (e.g., Google Analytics) Analyzing site usage
Legal Authorities | When legally required (e.g., fraud investigations)
We do not sell or rent your data to any third parties under any circumstances.
7. International Transfers
If you are located outside the country where our servers are hosted, please note that your data may be transferred, processed, and stored in a different jurisdiction.
We ensure that any such transfers are done securely and in accordance with GDPR/CCPA, including through Standard Contractual Clauses (SCCs) where necessary.
8. Data Retention
We retain your data only as long as necessary:
| Order data | 6–10 years (legal compliance)
| Emails/messages | 1–2 years
| Marketing consent | Until withdrawn
| Analytics data | Up to 26 months
Upon request, we will delete your data unless we are legally required to retain it.
9. Your Rights (GDPR & CCPA)
You may request the following at any time:
- Access to your personal data.
- Correction of inaccuracies.
- Deletion of your data ("right to be forgotten").
- Restriction of processing.
- Objection to certain processing (e.g., direct marketing).
- Data portability.
- Withdrawal of consent (for newsletters, etc.).
To exercise your rights, please contact us at kapeldollclothes@gmail.com.
If you are a California resident, you also have the right to request:
- Categories and specific pieces of data collected.
- Categories of sources and third parties.
- Business purpose for collecting or sharing data.
We will never discriminate against you for exercising your privacy rights.
10. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
If we become aware that a child under 13 has submitted data, we will delete it immediately.
11. Security Measures
We take appropriate technical and organizational measures to protect your data:
- SSL encryption on all forms and checkout pages.
- Secure servers and firewall protection.
- Limited access to data by authorized personnel.
- Regular backups and vulnerability monitoring.
However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
12. External Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy occasionally to reflect legal changes, improvements, or new features.
We encourage you to review this page regularly. The “Last Updated” date at the top will indicate the latest revision.
14. Contact Us
If you have any questions, concerns, or complaints, please contact us:
Kapel Dollclothes
Email: kapeldollclothes@gmail.com
Website: kapeldollclothes.com
We are committed to protecting your privacy and handling your information in a transparent and secure way, in accordance with applicable laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other data protection laws.
1. Data Controller
The data controller for this website is:
Kapel Dollclothes
Email: kapeldollclothes@gmail.com
Website: kapeldollclothes.com
If you have any questions about this policy or your personal data, please contact us.
2. Information We Collect
We collect the following categories of information when you use our site:
2.1. Information You Provide Directly
- Name, email address, phone number, shipping and billing addresses.
- Order details (product, size, quantity, date, payment method).
- Messages and emails you send us.
- Feedback, testimonials, product reviews.
2.2. Payment Information
- We do not process or store your credit card or banking information directly. All transactions are securely handled by third-party payment processors such as PayPal or Stripe, in accordance with PCI-DSS standards.
2.3. Automatically Collected Information
- IP address, browser type, device model, operating system, referring URLs.
- Site behavior: pages visited, time spent, cart contents.
- Cookies and pixel tags (see Section 5).
2.4. Social Media & Integrations
If you interact with us via platforms such as Facebook, Instagram, or Pinterest, we may receive personal data in accordance with their privacy settings and policies.
---3. Legal Basis for Processing (GDPR)
We process your data based on one or more of the following:
- Your consent (e.g. newsletter subscription).
- To fulfill a contract (e.g. fulfilling an order).
- For our legitimate interests (e.g. fraud prevention, marketing analysis).
- To comply with legal obligations (e.g. tax, accounting, recordkeeping).
4. How We Use Your Information
We use your personal data to:
- Fulfill and ship your orders.
- Respond to your messages and inquiries.
- Send order confirmations and shipping updates.
- Customize and improve your shopping experience.
- Provide customer support and process returns/refunds.
- Send promotional emails (if opted in).
- Conduct business analysis and website improvements.
- Detect fraud, abuse, or illegal activity.
- Comply with applicable laws and legal obligations.
We do not use your personal data for profiling or automated decision-making.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality and analyze website usage:
- Essential Cookies– to operate the shopping cart, login sessions, and checkout flow.
- Analytics Cookies – via Google Analytics and others to understand behavior and traffic patterns.
- Marketing Cookies – to track visits and retarget visitors with ads (e.g. via Facebook Pixel, Pinterest Tag).
You can disable cookies through your browser settings or through opt-out banners where required by law (e.g. in the EU).
6. Data Sharing and Third Parties
We may share your personal data only with trusted third parties for the following purposes:
Payment Processors (e.g., PayPal, Stripe) Secure transaction processing
Shipping Providers (e.g., USPS, UPS) | To deliver your order
Email Marketing (e.g., MailerLite, Klaviyo) To send you newsletters and updates
Website Hosting & CMS (e.g., Tilda, Shopify, Webflow) Hosting our platform
Analytics Tools (e.g., Google Analytics) Analyzing site usage
Legal Authorities | When legally required (e.g., fraud investigations)
We do not sell or rent your data to any third parties under any circumstances.
7. International Transfers
If you are located outside the country where our servers are hosted, please note that your data may be transferred, processed, and stored in a different jurisdiction.
We ensure that any such transfers are done securely and in accordance with GDPR/CCPA, including through Standard Contractual Clauses (SCCs) where necessary.
8. Data Retention
We retain your data only as long as necessary:
| Order data | 6–10 years (legal compliance)
| Emails/messages | 1–2 years
| Marketing consent | Until withdrawn
| Analytics data | Up to 26 months
Upon request, we will delete your data unless we are legally required to retain it.
9. Your Rights (GDPR & CCPA)
You may request the following at any time:
- Access to your personal data.
- Correction of inaccuracies.
- Deletion of your data ("right to be forgotten").
- Restriction of processing.
- Objection to certain processing (e.g., direct marketing).
- Data portability.
- Withdrawal of consent (for newsletters, etc.).
To exercise your rights, please contact us at kapeldollclothes@gmail.com.
If you are a California resident, you also have the right to request:
- Categories and specific pieces of data collected.
- Categories of sources and third parties.
- Business purpose for collecting or sharing data.
We will never discriminate against you for exercising your privacy rights.
10. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
If we become aware that a child under 13 has submitted data, we will delete it immediately.
11. Security Measures
We take appropriate technical and organizational measures to protect your data:
- SSL encryption on all forms and checkout pages.
- Secure servers and firewall protection.
- Limited access to data by authorized personnel.
- Regular backups and vulnerability monitoring.
However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
12. External Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy occasionally to reflect legal changes, improvements, or new features.
We encourage you to review this page regularly. The “Last Updated” date at the top will indicate the latest revision.
14. Contact Us
If you have any questions, concerns, or complaints, please contact us:
Kapel Dollclothes
Email: kapeldollclothes@gmail.com
Website: kapeldollclothes.com